Medicaid NEMT Verification Platform

AUTOMATE MEDICAID NEMTAPPOINTMENT SCHEDULING AND TRIP VERIFICATIONAT ZERO COST TO YOU

Direct Appointment is the only platform that automatically bridges EHR systems with Medicaid transportation brokers , MCOs, County or State— eliminating manual calls, ghost trips, and compliance gaps in real time.

Zero Manual Phone Calls Required
100% Digital, HIPAA-Compliant Audit Trail
Real-Time Ghost Trip Prevention

Trusted by NEMT Brokers & Healthcare Providers Nationwide

10–15%of NEMT trips are ghost trips — we eliminate them
$0Cost to transportation brokers and NEMT providers
EHREHR integrations supported out of the box
24/7Automated daily verification — no staff required

How Medicaid NEMT Verification Works With Direct Appointment

Doctor appointment calendar scheduling

Healthcare Provider Schedules Appointment

When a Medicaid patient books an appointment at their Medical Provider, Direct Appointment automatically captures that data via secure API with the EHR — no phone calls, no faxes, no manual entry required.

For Healthcare Providers →
Direct Appointment brand mark

Direct Appointment Verifies & Routes Data

Our platform cross-references appointment data in real time, confirms attendance electronically, and formats verified records for daily delivery to your Transportation Broker, MCO, County or State— maintaining a 100% digital audit trail for state compliance.

How Verification Works →
Medical transport van wheelchair accessible

Transportation Broker Dispatches With Confidence

Brokers, MCO, County o State receive clean, verified appointment data daily via secure API or portal. No ghost trips. No disputed rides. No wasted reimbursements. Providers see fewer no-shows and improved profitability.

For Transportation Brokers →

The Smarter Way to Manage Medicaid Transportation Verification

Direct Appointment is a B2B SaaS platform built specifically for the Medicaid NEMT ecosystem. We close the data gap between Electronic Health Records and Transportation Brokers — automating the entire verification loop so your team can focus on patient care, not phone queues.

  • Eliminate manual verification calls — save thousands of staff hours annually
  • 100% digital, HIPAA-compliant audit trail for state Medicaid compliance
  • Real-time ghost trip prevention — stop paying for rides that never happened
  • Secure API integration with Epic and Cerner EHR platforms
  • Electronic attendance confirmation delivered daily to brokers
  • No cost to transportation brokers or NEMT providers
  • Reduce no-show rates and improve provider profitability

Ready to Eliminate Ghost Trips and Manual Verification?

Join transportation brokers and healthcare providers across the U.S. who have automated their Medicaid NEMT verification with Direct Appointment — at zero cost.

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